Omnichannel lead generation is quickly becoming more and more popular. But one problem that often arises with it is not being able to know exactly when to send it to your sales team. A premature MQL can waste your sales team’s time, and a delayed one can get picked up by your competitors.
An MQL (marketing qualified lead) is a lead who is considering accepting what you have to offer but requires some more time or pondering. If you push for sales to such prospects, it might be too early for them, and you might lose them.
It is important to draft a buyer persona to know if they lie within your target audience and what sort of content can engage them further.
A sales qualified lead (SQL) is a person who is about to decide whether to accept or decline your offer. This is the stage where your marketing and sales team has to work together to make sure the lead makes the purchase.
You need to offer them all the information they require about the product at this stage and how you can help fulfill their needs.
The following signs are an indication that an MQL is ready to be reached out for selling:
All good marketing teams sketch out an ideal buyer persona that considers factors like the end goal, demographics, behavior pattern, and motivations of a buyer that fit your business’ offerings. A lead is ready to be sold if they fit your ideal persona.
You need as many platforms and landing pages as you can muster up to increase the chances of turning your leads into MQLs. Then, when you assess the information provided by your MQLs, you will get a better idea of what they want and need.
The assessment of this information will allow you make a more efficient decision on when to start selling to them. Although, the act of giving out one’s information on many landing pages is itself a sign that the MQL might already be ready for sales.
Sending out emails as a way of outbound sales or automated newsletters due to customer subscription are metrics that can be evaluated for context. For example, if your emails are getting opened more often than not, it means your topics are of interest to the MQL.
It is especially true for B2B lead generation, as business operators do not have time to open emails that are not of value.
As stated earlier, an MQL is in the consideration stage down the sales funnel, and an SQL is in the decision phase. Therefore, a prospect viewing your pricing pages proves their consideration and indicates a possible start of the decision-making process.
The content on your page is what brings the leads to your circle in the first place. The authority it gives to your website makes the potential customers gain or lose trust in your business. Analyze your content to see how pre-ready a fresh MQL is for sales.
As soon as a lead turns into an MQL, the process of them turning into an SQL starts. It depends on how you cater to them at each stage that will dictate whether they will buy from you or not. A handful of sales-ready MQLs are better than a pool of MQLs that will never pay you.
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