In the past twelve months, millions of salespeople suddenly became remote salespeople, and most of them didn’t know much about it. CEOs of businesses scrambled to train their sales teams as face-to-face interaction with customers is very different from remote interaction.

Turn on the Camera

The next best thing to being face to face is being on the camera. A ‘camera on’ policy for Zoom meetings lets everybody read each other’s facial expressions and visual cues. Since the sales team will primarily be interacting with clients and customers on video, it is better to make them comfortable using the technology.

The clients and customers trust you more if you have your camera on, even if they don’t turn on theirs.

Develop an Optimistic Work Culture

Help out Your Workers

Giving back along with demanding makes all the difference in the world. Reaching out to employees and helping them with their problems will make them loyal and committed to the organization.

Read Sellers Reviews

It takes a bit of time but is worth it in the end. Reading all your sellers’ reviews and acknowledging their strengths in an email gives them great motivation.

Be Approachable

If your employees can comfortably come up to you with their problems, even personal ones, they will have your best interest at heart. Also, employees are a great source of knowing what is going on within the company.

Regular Monitoring and Training

You can’t jump in during a face-to-face sale that your sales rep is performing, but you can monitor remote sales through different call recording tools. Pick out and listen to random calls each of your salesperson is making and draft an email pointing them out. You can make them listen to each others’ calls as well.

Regular coaching and training sessions are important to bring the best out of each sales rep. These sessions should include one on one calls as well as group meetings.

Create a Virtual Sales Culture

Don’t let your virtual sales team get tangled up in paperwork and other unimportant operations. Support them with all the remote sales tools they need and let them focus on sales. Some of the best remote sales tools include

·         Seamless.ai

·         LinkedIn premium

·         LinkedIn sales navigator

·         LinkedHub

·         Gong

·         Hubspot

·         FlyMSG

The customers’ requirements and behavior have been changing significantly, and salespeople need to acquire skills to digitally engage prospective clients in sales conversations. Outbound sales were always there but the factors making it effective have changed. Businesses need to adapt to the ways that the world adopts. It’s never the other way around.

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